Start a conversation

Billbox Operations

How to use the Billbox platform as an administrator, teller, branch manager and supervisor

  • How to Create a User

    This document outlines the steps in creating a user for a Biller or an Integrator account. You need to administrator or supervisor rights to be able to create a user. - Login to Billbox with your assi...

  • How to Pull Reports from Billbox

    To pull reports from Billbox, you need to have Report Downloader rights, you can verify this with your admin. - Login to Billbox (https://www.usebillbox.com) - Click History and select Payments from t...

  • Using Billbox as a Teller

    A Billbox teller as the rights to accept and process payments for a service. To login, go to https://www.usebillbox.com in your browser and login with your username and password: The dashboard shows a...

  • Using the Billbox platform as an administrator

    As a Billbox administrator, you have the rights to  - create Biller and Integrator accounts -  create Collections and Charge Models - Map services and generate Sweep advice Login to Billbox by enterin...